Last Updated: 20/3/2026
This Billing Terms & Conditions policy explains how payments are processed on Azorts and outlines the responsibilities of both the customer and the business.
By placing an order on our website, you agree to the terms below.
1. Accepted Payment Methods
We accept payments through secure third-party payment providers, including Stripe.
Available payment methods may include:
- Debit and credit cards (Visa, Mastercard, etc.)
- Other payment options supported by Stripe
All payment options will be displayed at checkout.
2. Payment Processing
- All payments are processed securely via Stripe
- Payment must be completed in full before an order is processed and dispatched
- Once payment is confirmed, you will receive an order confirmation
We do not store or have direct access to your full payment details.
3. Pricing & Currency
- All prices are listed in GBP (£)
- Prices include applicable charges unless stated otherwise
- Shipping fees (if applicable) are clearly shown at checkout before payment
We aim to ensure all pricing is accurate; however, in rare cases of error, we reserve the right to correct prices and contact you before processing your order.
4. Billing Information
Customers are responsible for providing accurate and complete billing details, including:
- Full name
- Billing address
- Contact information
Incorrect or incomplete billing information may result in order delays or cancellation.
5. Payment Security
We take payment security seriously.
- All transactions are encrypted using secure technology
- Payments are processed through PCI-DSS compliant providers (Stripe)
- We do not store sensitive card information on our servers
6. Authorisation & Fraud Prevention
To protect both customers and our business:
- Payments may be subject to verification checks
- We reserve the right to cancel or refuse orders if fraud or unauthorised activity is suspected
In such cases, you will be notified and refunded where appropriate.
7. Failed or Declined Payments
If your payment is declined:
- Your order will not be processed
- You may attempt payment again using a valid method
We are not responsible for any fees or charges imposed by your bank or payment provider.
8. Refunds
Refunds are handled in accordance with our Return & Refund Policy.
- Approved refunds are processed within 7 days
- Refunds are issued via the original payment method
9. Chargebacks & Disputes
If you have any issue with your order, we strongly encourage you to contact us first.
Unauthorised chargebacks may be investigated, and we reserve the right to provide evidence to the payment provider (Stripe) to resolve disputes.
10. Compliance with UK Law
These billing terms are designed to comply with:
- UK consumer protection laws
- The Consumer Rights Act 2015
- Applicable eCommerce and payment regulations
11. Contact Information
If you have any billing-related questions, please contact us:
📧 Email: support@azorts.shop
📞 Phone: +44 7575 800662
📍 Address:
1 Nathan Drive
Salford M3 6BA
United Kingdom