Last Updated: 20/3/2026
Welcome to Azorts. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.
1. About Us
Azorts is a UK-based business providing natural pet products.
Business Details:
Azorts
1 Nathan Drive
Salford M3 6BA
United Kingdom
📧 Email: support@azorts.shop
📞 Phone: +44 7575 800662
2. Use of Our Website
By using our website, you agree:
- To use it only for lawful purposes
- Not to misuse, disrupt, or attempt to access restricted areas
- Not to engage in fraudulent or harmful activities
We reserve the right to restrict or terminate access if these terms are violated.
3. Product Information
We aim to ensure all product descriptions, images, and prices are accurate. However:
- Minor variations may occur (e.g., natural products may differ slightly in size or appearance)
- We do not guarantee that all information is error-free at all times
If an error occurs, we reserve the right to correct it and update your order if necessary.
4. Orders & Acceptance
When you place an order:
- You will receive an order confirmation email
- Acceptance of your order occurs when the item is dispatched
We reserve the right to cancel or refuse any order if:
- Payment is not authorised
- There is a pricing or stock error
- Fraud or misuse is suspected
5. Pricing & Payment
- All prices are listed in GBP (£)
- Shipping costs are calculated at checkout
- Payment must be made in full at the time of order
We use secure third-party payment providers to process transactions.
6. Shipping & Delivery
We aim to process and deliver orders promptly:
- Processing time: 0–1 business day
- Delivery time: 1–3 business days (UK)
Shipping charges:
- Free shipping on orders over £300 GBP
- £5 GBP flat rate for orders under £300
Delivery times are estimates and may vary due to external factors.
7. Returns & Refunds
We offer a 30-day return policy.
- Returns must meet our eligibility criteria
- Refunds are processed within 7 days after approval
- Refunds are issued via the original payment method
Please refer to our Return & Refund Policy for full details.
8. Consumer Rights
Nothing in these Terms & Conditions affects your legal rights under UK law, including:
- Consumer Rights Act 2015
- Consumer Contracts Regulations
You are entitled to a refund, replacement, or repair if goods are faulty or not as described.
9. Limitation of Liability
To the extent permitted by law:
- We are not liable for indirect or consequential losses
- Our liability is limited to the value of the products purchased
This does not exclude liability for death, personal injury, or fraud.
10. Intellectual Property
All content on this website (including text, images, logos, and design) is the property of Azorts and may not be used without permission.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect and use your data.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will be posted on this page with an updated date.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of UK courts.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: support@azorts.shop
📞 Phone: +44 7575 800662
📍 Address:
1 Nathan Drive
Salford M3 6BA
United Kingdom